Shipping
Please note that our hand-made jewellery is subject to different policies than the other products in our online store. More information here.
Should you have any questions please don’t hesitate to contact us before placing an order.
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Once your payment has been processed, your order will be shipped within 2-3 business days. You will receive a confirmation email with a tracking number.
Please contact us prior to ordering if you have any questions or concerns regarding production timeframes and delivery.
Please note that once your order is shipped, we cannot accept responsibility for lost or damaged packages.
DOMESTIC ORDERS -SWITZERLAND
Standard Shipping within Switzerland is free for orders above CHF 100.-
For orders under CHF 100.- a flat rate of CHF 9.- is applied.
We ship with SWISS PostPac PRIORITY, which offers delivery with a signature and fast delivery within 1-3 business days.
Express Shipping within Switzerland is available at a flat rate of CHF 15.00.- for all orders.
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Once your payment has been processed, your order will be shipped within 2-3 business days. You will receive a confirmation email with a tracking number.
Please contact us prior to ordering if you have any questions or concerns regarding shipping timeframes and delivery.
EU SHIPPING
A flat rate of CHF 20.- is applied for orders within the EU.
We ship with Swiss PostPac International Priority. Shipping time frames vary depending on the destination but usually this option arrives within 4-7 business days. Please note that this is only a general reference - we cannot guarantee shipping time frames for EU postage.
For Express EU Shipping, please contact us to obtain a quote prior to ordering.
If you require shipping outside of the EU please contact us for a shipping quote.
Please note that once your order is shipped, we cannot accept responsibility for lost or damaged packages or any duties or customs taxes that may apply in the country of destination.
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We are happy to offer a pick up option for you at check out.
Once your order is ready for pick up you will receive a confirmation email.
Pick up is at our concept store:
TARA DALE Store
Understadt 8
8260 Stein am RheinPick up times are:
Tue - Fri from 12pm - 5pmSat / Sun from 12pm- 4pm
If these pick up times don’t suit you please feel free to contact us to arrange a specific pick up time.